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Privacy Policy

This privacy statement applies to our website: https://ssknds.com. For any questions or more information about this policy, please contact us at info@ssknds.com.

Your Privacy Matters to Us,

At SSKNDS, we respect your privacy and are committed to protecting your personal information. The data we collect is used solely to provide you with a safe, seamless shopping experience and to enhance your overall health and wellness journey with us.

We do not sell, trade, rent, or loan your personal information to third parties unless required by law. However, we reserve the right to disclose personally identifiable information when necessary to comply with legal obligations or to protect our rights, as dictated by judicial proceedings or court orders.

  1. What Information Do We Collect?

  2. How Do We Use Your Information?

  3. What about "cookies"?

  4. Will ssknds disclose the information it collects to outside parties?

  5. What about email?


What Information Do We Collect?

When you place an order or create an account on ssknds.com, we collect the following types of information:

1. Personal Information

  • To create an account and place an order, we may collect:

  • Your name

  • Email address

  • Billing and shipping addresses

This information allows us to process and fulfil your orders and to keep you updated about their status.

2. Payment Information

We do not store your credit or debit card details. All payments are securely processed via Razorpay, a globally recognized and certified payment gateway. Razorpay handles all payment data through secure, authenticated channels.

3. Account Credentials

You will be prompted to create a username and password for your account. This ensures convenient future access, so you don’t need to re-enter your information each time you shop.

4. Technical & Usage Data

  • Like most standard websites, we collect specific technical data through server log files. This may include:

  • IP addresses

  • Browser type

  • Internet service provider (ISP)

  • Referring/exit pages

  • Platform type

  • Date/time stamps

  • Clickstream data (number of clicks, site navigation)

  • This information helps us analyze site usage trends, improve website functionality, and gather broad demographic insights. Importantly, this data is not linked to personally identifiable information.

 

How Do We Use Your Information?


We use the information we collect to:

  • Process and fulfill your orders.

  • Send order-related updates such as confirmations and tracking details.

  • Improve your experience on our website through personalized content and navigation.

 Notify you about:

  • New SSKNDS products.

  • Important updates or changes to our website.

  • Special offers and promotions we believe you'll find valuable.

  • Occasional check-ins—just to see how you're doing and how we can serve you better.

 If you prefer not to receive promotional updates or special offers, you can:

  • Contact us at info@ssknds.com and request removal from our mailing list, or

  • Log into your account and update your communication preferences at any time.

 How Does SSKNDS Protect Customer Information?

  • We take the security of your personal information seriously and implement multiple layers of protection to ensure your data is safe.

 Secure Transactions

  • To place an order on our website, your browser must support SSL (Secure Socket Layer). This enables encrypted connections, ensuring that your data is transmitted securely. We use industry-standard encryption technology to protect sensitive information during online transactions.

 Strong Data Privacy Practices

  • At SSKNDS, we never sell, trade, loan, or rent your personal information to others—ever.

 Advanced Security Measures

  • We use a variety of technologies and procedures to help safeguard your personal data from unauthorized access, use, or disclosure. These include:

  • Restricted access to data through secure, controlled facilities

  • Encrypted database storage using proprietary algorithms

  • Routine audits of our servers, networks, and systems

  • Redundant backups to protect against data loss

  • Proactive security monitoring across all infrastructure

Your trust is important to us, and we are committed to continually strengthening our data protection practices to keep your information safe.

 

What About "Cookies"?

Cookies are small text files stored on your device by your web browser. They help websites like ours remember information about your visit to improve your overall browsing and shopping experience.

  • Our website uses cookies to:

  • Maintain login sessions and account preferences.

  • Enable the checkout process and cart functionality.

  • Track usage patterns and user behavior to display more relevant content and offers.

While cookies may store limited personal data (such as session or account identifiers), they do not execute scripts, and cannot carry viruses, contrary to common myths.

Most web browsers automatically accept cookies. However, you can manage your cookie settings through your browser preferences. Please note: disabling cookies may prevent you from completing purchases or using certain site features.

Cookies used on our site are typically small in size (up to 4KB) and are essential for delivering a seamless and personalized user experience.

Will ssknds disclose the information it collects to outside parties?

At SSKNDS, we do not sell, trade, or rent your personal information to third parties—ever. 

  • However, in order to provide essential services and fulfill your orders, we may share limited personal data with trusted partners, including:

  • Shipping providers (e.g., Delhivery, Bluedart, FedEx, Maruti Courier, India Post)

  • Payment processors (e.g., Razorpay)

These service providers receive only the information necessary to perform their specific tasks and are contractually prohibited from using your data for any other purpose. They do not retain, share, or store this information beyond what’s needed to complete your transaction.

We may also share aggregate data (such as website traffic, sales trends, or customer demographics) with reputable third-party vendors for analytics or marketing purposes. This information is non-personal and anonymized, and it never includes personally identifiable details.

Your personal data will be securely stored for as long as your account remains active, in accordance with our data retention and privacy practices.

 

What about email?

ssknds sends out order confirmation and order tracking emails to our customers when you place an order. These order-related emails are vital to making sure your order is delivered correctly; therefore, you do not have the opportunity to opt out or unsubscribe from these order emails.

You will receive transactional emails such as order confirmations and shipping updates as part of your purchase process. These are essential for order processing and cannot be unsubscribed from.

Promotional emails are only sent to users who have opted in. You can unsubscribe at any time through your account settings or by contacting us.

Questions?

If you have any concerns or questions about this policy, feel free to contact us at info@ssknds.com.